Returns & Exchanges

We want you to love your Zamimi piece. If something's not quite right, here's how returns and exchanges work.

14-Day Returns

You have 14 days from the day your order arrives to return or exchange it.

Condition

Items must be unworn and unwashed, with tags still attached.

How to Start a Return or Exchange

Send through an email to bella@hellozamimi.com with your order number and whether you'd like an exchange or a refund. We'll get back to you ASAP with the return address and simple instructions, so we can help sort out your exchange.

What Happens Next

Once we receive your item back in its original condition:

Exchanging for a different size? We'll pop your new size in the post.
Wanting a refund? We'll process it back to your original payment method.

Questions before you send anything back? Just send through an email — more than happy to help! xx

Frequently asked questions

I want you to love your purchase! Items can be returned within 7 days if they’re unworn, unwashed, and still have their tags attached. Please note, items with stains, scents, or signs of wear won’t be accepted. Reach out if you need to swap a size or return an item.

Australia 🇦🇺
Flat rate shipping of $10 AUD Australia-wide.

International 🌎
Flat rate shipping of $25 AUD worldwide.

All Zamimi orders are lovingly packed and shipped from Victoria, Australia 🌊☀️

Absolutely! You'll receive tracking details as soon as your order has been dispatched so you can follow your parcel's journey.

USA customers 🇺🇸
Any applicable duties and tariffs are taken care of before your parcel enters the USA, so there should be no surprise tariff payments upon delivery.

European customers 🇪🇺
Some European countries may charge VAT, customs duties or import fees when your parcel arrives. These fees are set by your local customs authority and are the responsibility of the customer. We are working on covering charges ASAP but for now we can't guarantee this.

We estimate that your order will arrive within 24 days of purchase.

All Zamimi tees are printed to order, with print runs happening every Friday. This means your piece is made especially for you, rather than being mass-produced.
We do keep a minimal amount of stock on hand so if you are lucky your order will be on your doorstep quickly! Feel free to reach out if you need an order ASAP

Printing to order allows us to keep things sustainable and low-waste. It’s a more thoughtful process, and one that aligns with our values of caring for the environment and creating with intention.

Because of this, your order may take a little longer to arrive — but it means more love goes into each tee, and less waste goes into the world. Thanks so much for supporting a slower, more conscious way 🌱✨

We keep things simple, intentional and planet-friendly 🌱

Once you place an order, it’s added to our next Friday print run, where your tee is printed to order just for you.

This made-to-order process means we don’t overproduce or hold excess stock — every piece is created with purpose, care and love. It allows us to minimise waste, stay sustainable, and focus on quality over quantity.

From there, your tee is packed up and sent on its way to you. It’s a slower, more thoughtful process, but one we truly believe in — better for the planet, and better for the energy behind each piece ✨

Thanks for supporting a small brand doing things a little differently 💛

Made from 100% thick, cotton—soft, comfy, and built to last

Wash in cool water with like colors, inside out—let the waves do the work! 🌊
Hang to dry in the sun, inside out for extra love ☀️
Skip the dryer—let it breathe
No soaking or scrubbing—keep it chill
Iron warm, inside out, if you need to smooth things out

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Absolutely! I create all the concepts and designs for the tees. They are 100% original and created by me (Bella!)

Please see our "size guide" tab on our site, where we have made it as easy as possibly to find your perfect fit. Please note these tees are created for a relaxed, oversized fit.